Welcome to the download page where you will need to perform at least two downloads. The first step is to install the server side components. This is done by clicking the first link (new page will open). Then you should check your current Skype version and optionally download the latest Skype client version. The last step is the download of the local Skype connector application that connects the server side components and the local Skype application.

If you have any questions please consult the FAQ.

Install Salesforce.com server components

Please install these server components once in your Salesforce.com organization to enable your organization for Skype for Salesforce.

Install in your Salesforce.com organization


Customize your Salesforce organization

Walk through the Customization Guide once to prepare your Salesforce organization. You will need this CTI connector configuration file to add the Skype CTI connector to your Salesforce users: Skype CTI connector XML.


Download the latest version of the Skype client

At least Skype 3.0 is required on each computer for Skype for Salesforce to work.



Download the 'Skype for Salesforce' application

This software has to be installed on every computer that wants to use Skype in Salesforce.com: